The Health and Social Care Standards set out what we should expect when using health, social care or social work services in Scotland.
The Standards are built upon five principles; dignity and respect, compassion, be included, responsive care and support and wellbeing.
The Health and Social Care Standards have been developed due to two acts:
They have been developed to make health, social care and social work services better for everyone so that every person is treated with respect and dignity, and their human which everyone is entitled to are upheld.
These new Health and Social Care Standards are very important to make sure that everyone in Scotland gets the care and support that is right for them.
1: I experience high quality care and support that is right for me.
2: I am fully involved in all decisions about my care and support.
3: I have confidence in the people who support and care for me.
4: I have confidence in the organisation providing my care and support.
5: I experience a high quality environment if the organisation provides the premises.
The Standards are for everyone, we are all entitled to the same high quality care and support.
The Standards can be applied to a diverse range of services such as